By default, all Hangouts video calls are restricted to users inside your organization’s domain: guests can join if they are signed in to a Google account (such as Gmail) from your organization, but cannot join if they are signed in to a personal account, or an account from another organization. By default, external guests can be invited to join using Google Calendar, or you can allow them to join after the Hangout starts.
Learn more.
You can change this setting, however, to enable guest access by default. This means that external guests can always join a Hangouts video Call in your organization if they have the meeting link.
Allowing users to request access to Hangouts video calls by default has the following benefits:
- External users can always request to join video calls using the meeting link (URL). They do not need to be invited, and sharing does not need to be manually enabled. Learn more.
- Provides the best experience when using non-Google integration services to join Hangouts video calls. Since users of some non-Google video integration services are treated as external guests, allowing guests to request access by default provides the best experience.
To request access to join a Google Hangouts video call, all guests must be signed in to a Google account (such as Gmail).
- Sign in to the Google Apps Admin console.
- From the dashboard, go to Google Apps > Talk/Hangouts > General settings.
- Under Video calls, select All video calls begin with external guests allowed to request access.
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