COMPLAINT BOX: "I Speak India"
INTRODUCTION:
Today, in this era where everyone is so much busy in their
schedule that they don’t have any time to work and to make their society to
work properly. All what they just can blame the government for the condition
and the problems, they are facing. If ever they are insisted to report to the
government officials, there is a single argument that “We don’t have so much
TIME”.
This reason not only affects them but also a great hurdle in the
development of the country. Government wants to work but don’t know what
the problems, countrymen are facing.
This is where the idea of an ONLINE COMPLAINT BOX comes into
the picture. This is an online portal for all the country persons where they can
report their complaints online and need not to go to the offices for reports.
This complaint box will be available all over India, with a control over the
Indian Government Bureaucrats.
PROJECT ANALYSIS
This project is made keeping in mind that everyone should be able
to operate this in a simple and lenient manner. If a layman with no computer
knowledge can even work on this by jus following the instructions.
· LANGUAGE USED - In this project we have preferred to use
ANDROID & PHP to work. As in today’s scenario, android OS have
captured the market and everyone is preferring android, so we will be
developing app in ANDROID & PHP
· PROJECT WORKING –
In this project, there will be following MODULES:
1. Signup Panel
2. Login Panel
3. Lodging Complaint
4. Responses from the Officials
1) Signup Panel: This panel will provide a form with columns asking the
details about user, like “First Name”, “Last Name”, “Date of Birth” etc.
After all these details there will be a confirmation E-Mail for all
users. In this panel, user can have a UNIQUE USERNAME &
PASSWORD, which will be used while logging in.
All the entries will be inserted in a database and can be viewed to the
administrator only.
2) Login Panel: This panel will let the user to get into the complaint
forum and after logging in with their unique USERNAME &
PASSWORD only then he/she can lodge any complaint.
There will be an option of FORGOT PASSWORD, in case user forgot
the password.
3) Lodging Complaint: This panel will be the actual and main panel
where the user will get into the profile and here will be able to lodge
a complaint which ever he/she will be facing in his/her locality,
society.
There will be a commenting section for all the other users of same
region which can suggest some ways to cope up with all these
problems.
All the complaints will be available to the administrator only of their
area.
Eg. A person for KURUKSHETRA (HARYANA) lodged a complaint
about “Water Supply” in locality, ADMINISTRATOR from
KURUKSHETRA (HARYANA) can view that particular complaint not
all other ADMINISTRATORS of other part.
4) Response from the Officials: All the complaints will be stored in the
database which can be viewed only to the ADMINISTRATOR; he/she
can only be able to view all the complaints only of their region and
can respond back to them. They can also view all the suggestions
given by all the other users in order to help in the decision.
With all these we have created a project keeping in mind that
ADMINISTRATOR should not get hampered and can work with a relaxed
mind.
Although there is no such ONLINE COMPALINT BOX available to the people of
India till now which could hear them online.
ADVANTAGES OF ONLINE COMPALINT BOX
This Complaint Box is created by keeping following advantages in
mind:
It will save time of all the officials as well as the common people.
Government can give better solution to all the problems.
There will be less mental pressure to the officials.
People of other region will come to know about other’s problem
and can try to cope up with that problem if it occurs there too.
All these features are added to the project keeping in mind that it should be as
much user-friendly is much it can.
Thanking You
HITANSH KATARIA (hitanshkataria@gmail.com)
KUNAL VOHRA (vohra.kunal3@gmail.com)
Hope you will like our project’s presentation and will shortlist us. With
regards thanking you.